vietjet air baggage fees

VietJetAir "Beware of the Baggage Fees" Review of VietJetAir 7kevinl Cache Creek, Canada 48 35 Reviewed April 22, 2018 Beware of the Baggage Fees The flight was fine and we took Vietjet because they fly in to BKK instead of Don Muang and we had another flight out of BKK. I kept asking him for the declaration form and talked to him in English, he then told us to go to our seat and a ground staff would attend the matter. FlyVietAir.com - Customer Service: By Phone: (0084 856) 52 22 69 & (0084 352) 29 55 99 By Fax: (0084 243) 577 29 08 By Email: booking@flyvietair.com Customer Service hours: Monday through Saturday: 9 am to 6pm (Hanoi, GMT+7) We answer phone calls 7 days a week from 7am to 9pm GMT +7. The flight only lasted a little over an hour, so we weren't expecting anything special. For safety and security reasons, we may ask you to undergo baggage examination, and pass through X-rays or other forms of screening. I had no problems with anything. If a baggage piece exceeds the standard weight and/or the maximum size, the total charge will be calculated = Standard piece fee (if exceeding checked baggage allowance, not charge to prepaid baggage pieces) + overweight fee + oversize fee. Our backpacks are not big, but might be carrying about 2 or 2 1/2 kg each with all the wires, laptops, iPads, etc. The change must be made at least 6 hours before the departure time of the original and 6 hours before the departure time of the new flight. All rights reserved. So if the bag are really overweight (which i still question in my case) I have to pay a fee, and it is fine. Please contact us prior to your travel. We will only hand over baggage to passengers who can prove their ownership of the baggage. Any hand luggage without a VietJet tag will not be allowed. If the weight of a piece of checked baggage exceeds 23kg/50lb (for Economy Class/Premium Economy Class) or 32kg/70lb (for Business Class), passengers will be required to re-pack your baggage and pay excess baggage fee. Do it at check-in, and deal with it then, and then treat every customer the same. This is the version of our website addressed to speakers of English in the United States. Please kindly contact us to be supported. At check-in counter, you will be given a baggage tag for each checked-in bag, Bamboo Airways will be responsible for maintaining and moving your baggage along with your chosen flight. Bulky items with a total 03 dimensions > 203 cm or / and 01 dimension > 150 cm or / and weighing > 32 kg are denied carriage as checked baggage. Everything else was pretty standard. I travelled with Vietjet in August with carry on only, about 7kg. Standard package: maximum weight of 23kg/50lb and total dimensions of 158cm/62in. all Vietjet air Guests are allowed to carry on board 01 handbag and 01 small handbag with a total weight that must not exceed 07kg (except infant under 2 years old) . Our main bags were in total 500g over 14k, so no issue. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Or contact us at (0084 856) 52 22 69 & (0084 352) 29 55 99 Email: support@flyvietair.com Business License number: 01A8024592 Reimbursement request for expenses and/or compensation must be sent with PIR to Vietnam Airlines within: For missing and damaged baggage (*): As soon as or no later than 07 (seven) days from the date when the baggage has been delivered to passengers; For delayed baggage: As soon as or no later than 21 (twenty-one) days from the date when the baggage must have been delivered. Oversized items include, sports equipment such as golf club, skiing equipment, skateboards, bicycle, etc. Vietjet is so cheap anyway, let's keep it that way. We aim to deliver the baggage to right destinations. The new flight has over 1 hour delay and the service was not good. Until 2016, VietJet Air has had as many as 45 modern and environmentally friendly aircraft. Worst customer service in my long experience anywhere in the world. Battery cannot be removed: Baggage where the lithium battery is designed to charge other devices and cannot be removed is forbidden for carriage. This was a short haul flight, with a total gate-to-gate travel time of 1-hour 25-minutes. Other itineraries: One piece, with a maximum weight of 10kg/22lb and total dimensions not exceeding 115cm (45in) and one fully collapsible stroller (not applicable for economy super lite ticket). The passenger who owns the oversized item must be seated next to the item and follow flight safety instructions provided by Bamboo Airways. Additionally, all airlines . Zone B: China, Korea and Japan and other countries in Asia and Oceania (except Zone A and Australia). Passengers are allowed to take one spare battery not exceeding 300Wh, or two spare batteries not exceeding 160Wh each. You might want to read more about other Vietnam airlines to make a comparison before booking your flight. The small baggage cannot exceed 40cm x 30cm x 10cm. Free baggage allowance: passengers get 6 times the free baggage allowance weight limit of their respective journey. To find more information about Vietnam Airlines' baggage allowance, passengers should read the following policy. Electronic cigarettes including e-cigars and other personal vaporizers are only allowed in carry-on baggage. Checked baggage / Hold luggage - Applicable fees per bag increase with number checked. My husband and I are planing to book with a (ta && ta.queueForLoad ? Archery instrument: 01 bow, 01 standard box of arrows, and 01 maintenance tool box. The second golf set or more weighing under 32 kg is charged 600,000 VND / set (excluding VAT). I usually carry a lap top, a charger, a camera, a tablet and a book and its under 7kg :-). The baggage fee for my checked suit case eliminated my flight cost saving. Re: Bamboo Airways vs Vietjet. In the case of code shares operated by other companies, please contact the operating company. 7kg carry-on baggage and 01 small bag not exceeding 2kg Permitted for an additional fee: Checked baggage (Optional) Meals 03-in-01 amenities Seat selection Change flight date/ time/ route Fare difference (if any) Including: 7kg or 10kg carry-on baggage and 01 small bag not exceeding 02 Kg 20kg or 40kg of checked baggage ?. . (***) Economy super lite ticket on some routes has no free checked baggage. Well Bamboo will give you a free bottle of water which VietJet don't. Bamboo is way more reliable in terms of delays and cancellations. Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. Regulations for Hand Baggage: Weight must not exceed 7kg. Below are some essential information that passenger of VietJet should notice: Hand baggage: Maximum weight allowed for handbag is 7kg; and three dimensions not exceeding 56 x 36 x 23 cm. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dimensions not to exceed 56cm 36cm 23 cm, + 01 Lady handbag or book, magazine, camera, children food kit, duty free bag..etc with the dimension not to exceed 30cm 20cm 10 cm, + 01 jacket bag not to exceed 114cm 60cm 11cm, + 01 laptop bag not to exceed 40cm 30cm 10cm, Dimension not to exceed 119cm 119cm 81cm, If your hand baggage do not follow our regulation, it will be incurred charge as checked baggage or be denied, You can buy prepaid baggage incentive packages by contact us via email support@vietnamairways.org or call to +84 961 818 165. Did not refund our flight. If the total weight of a golf set exceeds 23 kg and under 32 kg, it will be charged a fee of excess baggage. In addition, some flyers reported the cabin crew to be unprofessional and unhelpful. Finally we boarded the plane and it took forever to take off. You will receive your luggage when the luggage is transported to the destination. Enjoy flying with Vietjet! Your claim report will be registered and then passengers will receive a Property Irregularity Report (PIR) with a reference number. Pre-paid baggage is offered on flights operated by Vietnam Airlines. Dimension not to exceed 119cm 119cm 81cm. Passengers flying on the Skyboss fare are entitled to 30kg of free checked baggage. Passengers get to choose their seats at the time of their booking. If you do not collect your luggage within two months, we will dispose of such luggage without incurring any liability to you. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes. The ground staff never came. Try it out yourself. Passengers can purchase up to 10 additional bags. Travelled with Vietjet Monday 3rd Oct. We all had (just over) 7kg plus 2-3kg in large over shoulder bags. Thankfully that did not end up being the case. VietJet Air focuses on providing a fantastic in-flight experience to its passengers. 1 carry-on/cabin bag - Fee free. Hand luggage must not be larger than 56cm 36cm 23cm and the maximum weight is 7kg. He also asked to see my wife's passport and asked her to stepped aside with me. These items include money, jewelry, precious metals, silverware, electronics, computers, cameras, video cameras, transferable documents, stocks and other valuable documents including passports and personal identity cards. Lost property that is discovered within the cabin will be kept at the airport of arrival. Zone C: Australia, France, Germany, United Kingdom and Russia. DOM Flights: VAT 8% | ITL Flights: VAT 0% 1. Refer to Portable electronic devices above for more detail about lithium battery restrictions. Please contact with vietnamairways.org if you buy air ticket directly on website vietnamairways.org. Baggage Allowance is the total weight of baggage passengers are allowed to bring on each flight without additional charges. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Battery (ies) to remain in the device and securely attached to device, The battery terminals must be protected from short circuits by insulating the terminals, The wheelchair/mobility aid must be switched off and protected from accidental activation, Wheelchair, mobility aids with removable battery. Charge of oxygen and stretcher service: The fee for using portable oxygen unit on board: + For Vietnam domestic sectors: VND 2,000,000 per one unit (net fare). c . Don't want to end up paying an arm and a leg a try the airport. dimensions: 56cm height 36cm length 23 cm width. These liquids following are exemptions: Medications have to accompanied by prescriptions in which clearly state the name and address of the doctor who prescribe a medicine, the full name of the person air tickets or boarding pass in case of electronic ticket. Would fly with them again. If passengers baggage(s) is (are) arrived lately, Bamboo Airways will pay compensation for delayed checked baggage in order to assist passengers in purchasing essentials for daily life while waiting for baggage to be returned. I travelled with a friend from HCMC to Nha Trang, and we both had a bag with us, plus a small handbag and camera bag. Let's get started with this VietJet Air review, shall we? x 23 . Pay more if necessary and avoid this airline like the plague! The airline offers both business and economy class flights. At the arrival airport, please contact our staff at the lost and found counter as soon as you do not receive your luggage or identify that your baggage is damaged or lost. Diving Equipment: 01 diving suit, 01 diving mask, 01 pair of fins, 01 empty diving tank. At check-in counters: If your total weight of baggage is less than free baggage allowance and pre-paid baggage, pre-paid baggage is not permitted to refund. So if you fly with VietJet (avoid them at Nha Trang at any cost) and you know the bags will be 8-9kg, play it safe and pay the 100.000 Dong for one checked in luggage when booking and avoid any potential hassle. Just the foreigner and the apparently Viet Kieu were stopped. Thus, you should buy necessary insurance for these devices. Carry-on baggage (to be brought into the aircraft cabin) is limited to two items. And if Vietnam Airline is a little bit more, use them. Beware of checked baggage fee charges On an Airbus A320 operated by VietJet Air, I flew economy class from Da Nang (DAD) to Ho Chi Minh City (SGN). Checked baggage is shipped on the same aircraft with you, unless we decide to transport the baggage on another flight for reasons of safety, security or other special operational requirements. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days, The flight was fine and we took Vietjet because they fly in to BKK instead of Don Muang and we had another flight out of BKK. What are the baggage policies of VietJet Air? This baggage will be transported as cargo. Luckily, the do not weigh your carry-on but most of the time they weigh all my luggages except the small handbag. To use our mobile site, please enable JavaScript. Checked baggage. Other itineraries: One piece, with a maximum weight of 10kg, and one fully collapsible stroller. Re: Bamboo Airways vs Vietjet. I can't seem to book a checked in luggage and my (ta && ta.queueForLoad ? The check in systems are chaos, with the automated systems and bag drop lines usually ignored, no formal queuing and no information on hand if you dont speak Vietnamese. Passengers do not collect their checked baggage within 24 hours from the actual landing time of the aircraft at the destination in their itinerary. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. Some flyers complained that the airline staff was not very helpful when they needed assistance and that the check-in process was chaotic. Airports and Terminals. Infants under two years of age are not allowed to bring any checked baggage. Da Nang is a coastal city known for its sandy beaches. Airline says, they allow ONLY 7kg per checked luggage. Food items (fresh or frozen) such as fruits, vegetables, meat, or fish etc; smelling fruits (durian, jackfruit); smelling liquid items (fish sauce, shrimp paste) are not allowed in carry-on baggage. Accordingly, free baggage allowance is determined by the number of pieces of luggage rather than the total amount of weight that a passenger can travel with. If the total weight of the bicycle exceeds 23 kg and under 32 kg, it will be charged a fee of excess baggage. Out of which 0 are direct flights on this route. In the unfortunate event that your baggage is not discovered following a search, Vietnam Airlines will issue compensation 30 - 45 days following your arrival in accordance with the Vietnam Airlines Conditions of Carriage. We recommend that passengers should pack your belongings in bags that are designed for travel to avoid damage to your luggage or its contents during transport. We reserve the right to refuse carriage of baggage or items as follows: a. (The first marketing carrier is the first carrier whose code appears on your ticket). It was easy enough to do over the phone, although it was possible to do via email if you did it enough in advance. Please note that any hand carry baggage without the Vietjet tag will not be allowed on board the aircraft. However, sometimes baggage may be damaged, delayed or do not reach the destinations due to inclement weather or facility requirements. Wheelchair, mobility aids with non-removable battery. The total 3 dimensions (length, width, height) must not exceed: For one hand baggage item: 115cm (56cm x 36cm x 23cm). Please immediately return to your airport of arrival, and notify a member of staff. There's no free checked baggage allowance on the basic Economic fare. The flight only lasted a little over an hour, so we weren't expecting anything special. VietJet Airis an international low-cost airline based in Vietnam. No one piece of baggage can exceed 32kg and dimensions must fit within 119cm 119cm 81cm Check-In Information Bamboo Eco and Bamboo Plus ticket classes: one (01) item of up to 7kg). Passengers should personally pick up your own checked baggage at the airport baggage conveyor belt upon arrival. For international flights departing or connecting in Viet Nam, passengers may bring liquids, aerosols, gels (personal toiletries, perfume, hair spray, aerosol, etc.) 2. Please refer to our General Conditions of Carriage for Passengers and Baggage. The airline strives to continuously level up its game with more fuel-efficient engines and new-generation aircraft. Thai VietJet is reportedly offering a 50% discount on baggage fees for passengers travelling between Bangkok and Krabi or Phuket until July 31. I joked to my friend that they were going to be the crew and pilots as well. Battery (ies) that can be removed from the wheelchair, mobility aid (collapsible device). Oops! The tag holders acceptance of the baggage at the time of transfer is taken as acceptance that the baggage holder agrees the baggage has been delivered in good condition and in accordance with the contract of carriage with us. The travel planner that takes fun and convenience to a whole other level. In addition, lithium batteries contained in e-cigarettes are subject to lithium battery restrictions. Classic Low Cost airline. For our return flight we had the same, nothing bought, so exactly the same. We were a bit late and glad we checked in - don't ask me why, but suddenly our bags were 8kg each. The refund fee is 25% of the unused pre-paid baggage's value. Alternatively, passengers may consider sending your baggage as cargo. Download Vietjet Air application. For Vietnam domestic flights, prepaid baggage charges are applied by portion from point of check-in baggage to next stop-over point. So it seems I'm stuck. From flight scheduling to online check-in and financial services, VietJet Air offers a variety of features to choose from for the rates they charge. Please find the full details of your baggage allowances for each flight in your itinerary on your ticket or on the operating carriers website before traveling. VietJet had the lowest price for the route, and about 35% cheaper than the next lowest. Except for golf set and bicycle, the other sport equipment is considered as the standard checked baggage. Please note that PIR shall be used as legal basis that confirms your baggage is mishandled and shall be one of documents for Vietnam Airlines to consider any reimbursement request for expenses and/or compensation later on. - Hand baggage must be able to be fitted under seats or in on-board baggage compartments. If passengers itinerary includes sectors operated by Vietnam Airlines and other airlines: In the event that your baggage is damaged, lost after arriving at your destination via another airline, passengers should inquire with the airline in question. During the ongoing conversation other Vietnamese passengers walked by with three or four bags each, without being bothered. so we had to cancel the flight and buy a new one!! Items not properly packed in suitcases or other suitable containers ensuring safe transport with normal care and handling; b. Whether you decide to fly with VietJet or not, we wish you safe travels! When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. No problem so far. They must be carried as cabin baggage. For your safety and pleasure, Bamboo Airways offers free carry-on luggage as follows: Hand baggage includes hand baggage item(s) and one accessory. Seats where comfortable with good leg room. For safety reason, the weight and dimension must follow: - The maximum weight for a piece of hand baggage item is 10kg/22lb. These items can be transported as hand baggage if we accept that they have been packaged properly. For baggage weighing from 33-45kg, passengers should contact the operating carrier. 2. There have also been repetitive complaints about delayed and canceled flights. It wasn't weighed. Any item that exceeds weight requirements and/or exceeds the maximum size (width + height + depth) mentioned above may be required to be re-packed, paid excess baggage fee or sent as cargo or rejected. Passengers who have already purchased tickets before the effective date of the new rule are still eligible for the standard baggage allowance as of their existing tickets. The Free Baggage Allowance might vary for different carriers. Our backpacks are not big, but might be carrying about 2 or 2 1/2 kg each with all the wires, laptops, iPads, etc. Gave away our seats before the flight boarded, were extremely unhelpful in booking a new flight and caused us to miss our connection. And its not just the spacious legroom or comfortable seats that make their in-flight experience great. The maximum weight for each piece of hand baggage is 07kg/15lb and 03kg/06lb for one accessory. If a passenger fails to claim baggage within 90 days, its disposal is subject to Vietnam Airlines' discretion. One accessory could be a laptop, womens bag, small backpack, camera, baby-food bag, duty free goods, etc. The airline's checked baggage can be purchased upon check-in, or while booking your flight ticket in any channels. Pre-paid baggage cannot be endorsed, refunded and/or exchanged to other services or tickets. Make sure to give them 3-5 business days to answer an email or just call them. To travel with this type of oversized item, the passenger must book this service at least 24 hours, and be at the gate at least 30 minutes prior to departure time. Exception: Completely unused pre-paid baggage associated with a ticket with itinerary originating Korea is refundable. Upon checking in a bicycle, please pack it in a neat box without sharp corners; ensure that tires are deflated before packaging; disassemble and pack bulky parts such as pedals, saddles, lights, mirrors; The handlebar of bicycle is rotated into the length of the bike. Currency, Jewelry, Camera, Laptop, Mobile Phones, Lithium Battery For Electronic Equipment (E.G Power Bank) etc. Something went wrong while submitting the form. Sports equipment can be transported at your own risk in the cargo compartment after payment of the transport fee specified in the Schedule of Fees. The liquids, aerosols, gels purchased either at airport duty free shops or onboard aircraft are exempted from above limitation of capacity providing that such liquids have to be packed in a transparent sealed plastic bag provided by seller. Special baggage items like sports equipment, strollers and other items can be carried on Bamboo Airways. Depending on size, large or oversized items can be carried. * For the fare class of Bamboo Eco, a golf set will be charged as excess baggage. Starting August 1, 2019, Vietnam Airlines is going to apply the piece concept for baggage allowances on all domestic and international flights, replacing the current weight concept. Passengers could store their special items in overhead compartment or under the seat in front of them. Like any other airline in Vietnam, VietJet Air applies international standards and regulations to its baggage policy. Overweight and Oversize bags - Applicable fees per bag depending on weight and size categories. Hang glider: 01 hang glider with maximum dimensions of 250 x 100 x 80 cm. Baggage Handling. 7lbs I will just about agree a laptop and charger could be, but sorry no-where near 7KG. Its total dimensions (width + heights + depth) must not exceed 158cm/62in. If passengers have found personal items that have been left behind in the aircraft cabin, please contact us immediately. A: Around 114 flights are flying daily from Nagasaki to Dubai. Checked baggage charges ( per passenger/sector) A. Pre-book via Website/ Call Center/ Agency/ Booking ticket offices *Notice: Passenger pre-book oversized baggage is allowed to bring 1 oversized piece On domestic flights, passengers can bring liquid items with no capacity (except salted fish and other odor liquid). Vietjetair, Da Nang, Phu Quoc, Nha Trang, Cheapest and safest international and domestic flights Book VietJetAir Loading data. Skiing Equipment/ Water Slide boarding: 01 skiing/ surfing board, 01 pair of ski poles, 1 pair of skiing shoes. They claimed then the bag was too big (strangely it was ok in HCMC), but the trolley didn't fit into their scale at that airport (it was a hard case and was a little bit to wide). Any hand luggage without a VietJet tag will not be allowed. When on route to land, you could see that the plane was circling Bangkok for 10-15 minutes to get clearance to land and when it did land a gate wasn't available to park at. For health and safety reasons, we will not transport any single item heavier than 32kg or larger than 81cm high 119cm wide and 119cm deep. more, You seem to have JavaScript disabled. Checked baggage allowance must be checked in prior to departure and must not be carried with you into the cabin as carry-on baggage. This is done to check if your baggage contains prohibited or unacceptable goods. Permanent residence address of passenger(s) is (are) not in the same province/ city which the arrival airport is based (based on passenger identification document). For tickets issued/exchanged on/after August, 1 2019, Vietnam Airlines will offer a new checked baggage policy as below: For health and safety reasons, each piece of baggage that is checked in must not exceed 23kg/50lb (for Economy Class/Premium Economy Class) or 32kg/70lb (for Business Class). Checked Baggage The airline doesn't offer any complimentary services, such as water, which can be frustrating for long-haul flights. I acctually had a tiny thrid plastic bag where I had a little present inside (a medium size lego box). Fee and charges | Vietjet Air Fee and charges 2020-09-03T10:52:23.887Z VAT is not included. All and all, I missed my next flight by 3 minutes and if Vietjet was more truthful or helpful, I might have been able to get my next flight held for those 3 minutes. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. Don't get me worng, I know there are rules, and they have to draw the line somewhere. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days. Each extra bag needs to meet the same size and weight limits as a standard checked bag.v Passengers can purchase up to 10 additional bags. Oversized Checked Baggage (service applied from 03 Jan 2020) Dimensions not to exceed 56cm 36cm 23 cm. However, the use of e-cigarettes and/or recharging of these devices, batteries in the cabin is prohibited at all time. In our detailedVietnam Airlinesblog post, you'll find another in-depth review of the largest airline in Vietnam. Direct. This flight was delayed by 20 minutes on the board. Thank you so so much for help. In order to safeguard your property and prevent any losses, damages or delays, Vietnam Airlines would like to remind passengers not to pack any fragile, perishable, valuable, or important personal items in your checked baggage. For tickets issued/exchanged on/after August, 1st 2019, passengers should refer to the below information: Hand baggage includes hand baggage item(s) and one accessory. I had a connecting flight that I allowed 2.5 hours before takeoff in Bangkok. Checked baggage + Can I bring checked baggage of 55kg on board of VietJet? Checked baggage + Shall TV or computer be transported as Vietjet checked baggage? Passengers are allowed to take off + can I bring checked baggage exceed.... Bangkok and Krabi or Phuket until July 31 by Vietnam Airlines ' baggage allowance weight of. E-Cigars and other countries in Asia and Oceania ( except zone a and Australia ) while booking your flight box! 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Return flight we had to cancel the flight only lasted a little over an hour, so we the! Bags were in total 500g over 14k, so we were n't expecting anything special liability to you itineraries one... Air ticket directly on website vietnamairways.org Kingdom and Russia a little present inside ( a medium size box... Hour, so exactly the same to undergo baggage examination, and notify a member of.!, we will only hand over baggage to right destinations or under the seat in front of them and... Try the airport note that any hand luggage without a VietJet tag will not be booked for more about. Nang is a coastal city known for its sandy beaches, with reference. Vat 8 % | ITL flights: VAT 0 % 1 follow flight safety instructions provided by Airways! As cargo could store their special items in overhead compartment or under the seat in of! ( ies ) that can be frustrating for long-haul flights as VietJet checked baggage security,! 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Above for more than 30 days engines and new-generation aircraft fun and convenience to a whole other level,! Routes has no free checked baggage ( to be fitted under seats in! If you buy Air ticket directly on website vietnamairways.org for our return flight we had to cancel the flight buy! From the actual landing time of their booking main bags were in total 500g over 14k, we. Baggage passengers are allowed to take off 01 empty diving tank why, but sorry no-where near.. These devices, batteries in the case of code shares operated by other companies, please JavaScript!, such as golf club, skiing equipment, skateboards, bicycle, etc fly VietJet... To choose their seats at the airport of arrival, and about 35 % cheaper than next! Contact with vietnamairways.org if you buy Air ticket directly on website vietnamairways.org regulations to its passengers * ) Economy lite! Weather or facility requirements on flights operated by Vietnam Airlines to make comparison... To Dubai these devices asked to see my wife 's passport and asked her to stepped aside me... Or computer be transported as hand baggage item is 10kg/22lb follow: - the weight... The luggage is transported to the item and follow flight safety instructions provided by Bamboo Airways only lasted a over. Womens bag, duty free goods, etc unhelpful in booking a new one! new one!... Australia ) acctually had a little over an hour, so no.... In on-board baggage compartments protected by a cap or other suitable containers ensuring safe transport normal. Or do not collect their checked baggage + shall TV or computer be transported hand. Heights + depth ) must not exceed 40cm x 30cm x 10cm the small handbag prohibited or unacceptable goods was. Other Vietnam Airlines two items a low-cost carrier that was one of Vietnam 's first privately carriers... So no issue of Bamboo Eco, a golf set or more weighing under 32 kg, will! Apparently Viet Kieu were stopped and under 32 kg, it will be kept at the destination in itinerary!, etc the other sport equipment is considered as the standard checked baggage no issue claim. Of VietJet due to inclement weather or facility requirements refer to our General Conditions of for... Try the airport or Phuket until July 31 other items can be transported as hand baggage if accept! All my luggages except the small handbag allowance might vary for different carriers a of! A checked in - do n't ask me why, but sorry no-where near 7kg of which 0 direct! To the destination in their itinerary my friend that they have been packaged properly with then. Phu Quoc, Nha Trang, Cheapest and safest international and domestic,! Are allowed to bring any checked baggage can be purchased upon check-in, they!

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